A: We provide customers with comprehensive pre-sales services, including product testing and functional demonstration. You can visit our demonstration center or schedule an online demo to get a more intuitive understanding of how the product performs and operates.
A: Delivery time usually depends on the stock status of the selected product and customization requirements. For standard products we are usually able to offer shorter lead times. For customized products or large quantity orders, it may take longer. If you have urgent needs, please communicate with us and we will try our best to meet your time requirements.
A: The installation and debugging time depends on the specific equipment model and installation environment. Our professional technical support team will communicate with you about your specific installation needs and complete the installation and commissioning of the equipment within the agreed time.
A: When transporting and storing smart chargers, you should ensure that the equipment is not affected by adverse conditions such as moisture, high temperature, severe vibration, etc., keep the packaging intact, and avoid direct sunlight and rain to ensure stable performance of the equipment.
A: When installing a smart charger, you should follow the guidance of the product manual to ensure that the power source is matched and connected correctly. When using it, you should follow the operating instructions to avoid equipment damage or safety accidents caused by improper operation.
Address：No. 22 Hangming Road, Hangtou Town, Pudong New District, Shanghai, 201316 China
Telephone：+86 13795245263
E-mail：waimao@shineng.com
